System Changes

Private Bank of Buckhead and Private Bank of Decatur implemented system enhancements that took effect March 20.

Debit Card Replacement

Your current MasterCard debit cards should have been replaced with MasterCard chip enabled EMV debit cards that have a new card number and PIN.

  • Locate your separately mailed MasterCard chip enabled Debit card and PIN in order to begin using them on Monday, March 20th.
  • If you do not have your MasterCard Debit card and PIN by March 8th, please contact your local branch.
  • Your previous debit card will stop working Monday, March 20th.
  • Change all automatic payments to use your MasterCard debit number beginning March 20th.
  • Please make a purchase with your new MasterCard debit card or use it at an ATM the week of March 20th to verify your newly assigned PIN.
  • If you would like to Change your PIN, please visit Private Bank of Buckhead or Private Bank of Decatur or follow the pin change instructions that are included on your PIN mailer.

System Changes Guide

By mail, prior to March 20, you should have received information on new features and services. We also included a Customer Checklist that summarizes all activities.

N Touch Business Online Banking

Get all of your questions answered regarding N Touch Business Online Banking. Here you will find a Business Online Banking User Guide which includes screenshots of account transactions, statements, ACH Origination and Wire transfers. You will also find an interactive demo for N Touch Business Online Banking and Business Bill Pay.

N Touch Consumer Online Banking

Get all of your questions answered regarding N Touch Consumer Online Banking. Here you will find a Consumer Online Banking User Guide which includes screenshots of account transactions, statements, transfers, and balance inquiry. You will also find an interactive demo for N Touch Consumer Online Banking and Bill Pay.

Statement Downloading

Archived account statements from our former Online Banking are no longer available for download.